‘Service’ Category

At House Revolution we take the job of providing first class estate agency very seriously. All our customer managers are required to study hard to gain a recognised qualification in estate agency practice as governed by the National Association of Estate Agents. As you can see from the photo, based on the size of the text book it’s a big task.

Hopefully Deborah’s confused and perplexed face will be smiling very soon when the exam results come through. Good luck Debs and Rachel, who is also taking the exams but she hid … Continue Reading

I was asked today what being a new breed of estate agent actually means. Good question, read on.

New pricing – Our selling fees are lower because we have identified & recalculated what the actual cost of selling a property are – this is not about having offices in prominent locations but ensuring we get your property in front of as many prospective buyers as possible, Locally and nationally! This is achieved through optimum presence on the internet so we do not need to pass on unrealistic charges, … Continue Reading

Whilst you my have put thoughts of moving on the back burner until after Christmas, if you are looking to move next Spring actually now is the time to start the process.   And if you are going to start, then you should take a close look at what House Revolution can do for you. Here’s why:

  Reason One: Selling.  House Revolution only sells property. That is what we do and guess what? We will sell yours!  Consider this, over last four years (of very difficult trading I might add) our business has grown. This could only … Continue Reading

4 years ago I had no option but to pay an estate agent £6000 to sell my house. I simply wanted to understand how my money was going to be spent. No one was able or willing to provide this essential info so I went about building a business that could do the job better, charge the correct fee and allow the consumers to become more involved in whole process.

Today my biggest challenge is not house sales. Whilst the market … Continue Reading

Launched on Bonfire night 4 years ago House Revolution, the Norwich based low cost estate agency group, is preparing to celebrate its Birthday with the fantastic news that a new report has positioned House Revolution as the 6th most successful in the UK .

The report, commissioned by The Big Property List, undertook a comparison of online agents looking at their prices, services, year established and the quality and popularity of their websites.

The quality of each online estate agent’s website was judged using an online tool … Continue Reading

We’ve had some interesting feedback recently from one of our many happy customers, that when she’s talked about House Revolution to her friends, she didn’t get the response she expected. They said that they know about us, they get what we do, but didn’t think we could help them as their houses were of high value. They seemed to think that House Revolution is only for the cheaper end of the market.

That couldn’t be further from the truth -House Revolution is capable of selling any property and the more your home’s worth, the more you stand to save (compared to … Continue Reading

According to the European Commission Estate agents come second to bottom in being the biggest rip-offs in Britain and also across Europe as a whole, a new study has shown.

Customers were polled about such factors as trust, customer satisfaction, complaints, ease of switching and cost.

I agree! Why else would I have started House Revolution?

I pleased to say that our customer satisfaction levels are amazingly high, our £999 + vat cost represents the best value for money in the industry with a genuine No sale No fee No contract package !

Spread the word readers, there is a better way

You all know that House Revolution only charges £999+VAT to sell your home, irrespective of its value. This represents a saving of more than £2500 on an averagely priced home.

 The significant difference between our charges and those of our competitors seems to provide ammunition for some to suggest that we’re cheap because we cut corners on service. That’s incorrect and could not be further from the truth.

 We’re proud to announce that we’ve recently been shortlisted for the Customer Care ‘Plus’ award in the EDP Business Awards 2010. Doesn’t really sound like a company cutting corners on its customer service does … Continue Reading

House Revolution is thrilled to be able to announce the fact that we have been short-listed for a prestigious Customer Care award. We have been selected for this year’s Eastern Daily Press Business Awards and short-listed for the Customer Care ‘Plus’ award, sponsored by Aviva plc.

We were recently visited by the judging panel who spent time grilling our team on every aspect of our business and we now wait to hear further.

We are very proud that House Revolution has made the short-list, which in itself, is recognition of our commitment to customer service.