‘Customer Service’ Category

House Revolution makes a refreshing change to the normal type of estate agent we have worked with in the past.

They were professional & helpful at all times, & were extremely good at keeping in contact & keeping us informed. I always felt that each member of the team was giving us an un-boast opinion, without spin like many agents (unusual!).

I felt as though I was dealing with people just like me – straight forward, honest, & clear with no hidden agendas. It also suited us … Continue Reading

I was asked today what being a new breed of estate agent actually means. Good question, read on.

New pricing –Our selling fees are lower because we have identified & recalculated what the actual cost of selling a property are – this is not about having offices in prominent locations but ensuring we get your property in front of as many prospective buyers as possible, Locally and nationally!  This is achieved through optimum presence on the internet so we do not need to pass on unrealistic … Continue Reading

The OFT has (yesterday) launched a consultation on draft guidance to estate agents and property developers which aims to help them comply with the law when they handle sales of property and land in the UK.

It follows the OFT’s Home Buying and Selling Study which found that many estate agents said the industry needed more guidance on the law.

The guidance dentifies examples of trading practices that could breach the regulations as well as practical steps that businesses can take to comply with the law when they: advertise for new business, including … Continue Reading

Whilst Stella Artois may be able to get away with adverts calling itself “reassuringly expensive”, would you really feel comfortable seeing adverts for estate agents making the same claim?
Ever heard someone say, “I’m glad I paid so much to my estate agent. Thank goodness I picked the most expensive one”? No.
Until House Revolution, all estate agents were expensive and some might say not very reassuring!

Being a great estate agent should not be about the size of the fee, but about the strength of their passion to look after customers. Estate agency is not a difficult process. Yes, it takes time, … Continue Reading

Until now, you will have been aware of the fact that we offer a very good value for money alternative to the high street estate agent for private residential sales, but what you may not know is that we have also been developing a service for corporate clients.

Through these relationships, we have been successfully selling properties not just within the local area, but as far afield as Southampton and Northern Scotland.

If you are a property developer, either selling new builds, renovating existing properties, or just looking to quickly … Continue Reading

4 years ago I had no option but to pay an estate agent £6000 to sell my house. I simply wanted to understand how my money was going to be spent. No one was able or willing to provide this essential info so I went about building a business that could do the job better, charge the correct fee and allow the consumers to become more involved in whole process.

Today my biggest challenge is not house sales. Whilst the market … Continue Reading

Launched on Bonfire night 4 years ago House Revolution, the Norwich based low cost estate agency group, is preparing to celebrate its Birthday with the fantastic news that a new report has positioned House Revolution as the 6th most successful in the UK .

The report, commissioned by The Big Property List, undertook a comparison of online agents looking at their prices, services, year established and the quality and popularity of their websites.

The quality of each online estate agent’s website was judged using an online tool … Continue Reading

We’ve had some interesting feedback recently from one of our many happy customers, that when she’s talked about House Revolution to her friends, she didn’t get the response she expected. They said that they know about us, they get what we do, but didn’t think we could help them as their houses were of high value. They seemed to think that House Revolution is only for the cheaper end of the market.

That couldn’t be further from the truth -House Revolution is capable of selling any property and the more your home’s worth, the more you stand to save (compared to … Continue Reading

According to the European Commission Estate agents come second to bottom in being the biggest rip-offs in Britain and also across Europe as a whole, a new study has shown.

Customers were polled about such factors as trust, customer satisfaction, complaints, ease of switching and cost.

I agree! Why else would I have started House Revolution?

I pleased to say that our customer satisfaction levels are amazingly high, our £999 + vat cost represents the best value for money in the industry with a genuine No sale No fee No contract package !

Spread the word readers, there is a better way

I couldn’t agree more having gone through the same thought process4 Years ago having decided to sell my family home. I invited 3 estate agents to value it. I was shocked at the cost and equally amazed at the behaviour.
I was quoted a cost to sell in excess of £9000 with no break down of how this money was to be spent. In addition I found it amazing that in this internet technology driven age I was given no ability to check, monitor, contribute or interact with my sale.
So it was then that I decided to do it myself and at … Continue Reading